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LO77355: POTENTIAL FOR DUPLICATE CONTACTS IF DEVICE SENDS SAME CONTACT MULTIPLE TIMES.

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APAR status

  • Closed as program error.

Error description

  • Customer found that one use had thousands of the same contact in
    their mail file.  The contact only had a name and no other
    fields.  The contact appears to have been repeatedly sent by an
    Apple device over several days.
    
    In this scenario the duplicate checker code would normally catch
    this and through out the changes, but the contact had so few
    fields set that the duplicate checker did not process it
    correctly.
    

Local fix

  • NA
    

Problem summary

  • The root issue appears to be a bug in the Apple device that may
    resend a contact add repeatedly.  However the Notes Traveler
    server does have checks to prevent duplicate contacts from being
    generated.  In this case the contact had so few fields set that
    it did not meet the standards for duplicate detection.
    

Problem conclusion

  • The Notes Traveler server was updated to prevent duplicate
    contact generation that has too few fields set to normally be
    identified as a duplicate contact.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO77355

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-08

  • Closed date

    2013-10-16

  • Last modified date

    2013-10-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP

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Document Information

Modified date:
16 October 2013