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LO77247: WP STOPS PUSH SYNCING IF IT REQUESTS AN INTERVAL ABOVE THE MAX

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Starting with EAS 14.1 which Traveler added support for in 14.1,
    push changed from Sync with Wait to Sync with HeartbeatInterval.
     Wait is in minutes and HBI is in seconds.  Limit is used in the
    server response if the interval is outside of what the server
    allows.  Limit was always in minutes, so if HBI was used, the
    response was not converted to seconds which would make the
    interval so small that the device (at its discretion) would
    refuse to use push for syncing from that point forward.
    

Local fix

Problem summary

  • Internal user reported that on their Windows Phone device they
    would not recieve automatic updates.  Manual sync would get all
    data.  This was only seen using Windows Phone devices.
    

Problem conclusion

  • The Notes Traveler server was updated to handle Windows Phone
    auto sync correctly in this scenario.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO77247

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-10-01

  • Closed date

    2013-10-16

  • Last modified date

    2013-10-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

  • R901 PSY

       UP

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Document Information

Modified date:
16 October 2013