IBM Support

LO76687: CANCELLED MEETING MAY REAPPEAR ON CHAIR CALENDAR WHEN USING BB10 DEVICE.

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APAR status

  • Closed as program error.

Error description

  • Concurrent update from device (bb10) and delete from server
    (cancel) conflicts results in meeting reappearing on users
    calendar.
    Does not occur all the time, but is timing issue related.
    BB10 device updates device meeting status when it receives a
    meeting reply from attenee. This causes a meeting update to
    server next time there is calendar data to sync. If user cancels
    meeting prior to that update occuring an Update/Delete conflict
    occurs which results in the update winning within Traveler.
    

Local fix

Problem summary

  • If an event is updated by the Mobile device, then deleted by the
    user on the server and the update had not been processed by
    Notes Traveler yet, then the event may re-appear on the chair's
    calendar.
    
    This is not a new problem, but previously was extremely
    difficult to encounter.  However BlackBerry devices send
    frequent updates to calendar events, even if no update was made,
    which makes this scenario more likely to happen.
    

Problem conclusion

  • The Notes Traveler server was updated to recognize and process
    this scenario correctly and allow the delete to be final update
    processed for a Calendar event.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO76687

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-23

  • Closed date

    2013-08-27

  • Last modified date

    2013-08-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"}, "Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Edition":""}]

Document Information

Modified date:
27 August 2013