IBM Support

LO76626: Need to make Busy servers ERR_SERVER_BUSY as available

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • At customer site:
    
    There are three servers
    
    Server A --Primary Mail Server
    Server B -- Secondary Mail Server
    Server C -- Traveler Server
    
    Server A and B are in cluster.
    
    Server B is enabled with server_Availability_Threshold=99
    
    When server A is down, traveler server is unable to fail over
    to server B
    
    On Traveler  there is an error, Mail server B which has a
    status of status(0x49de) "Access to this server has been
    restricted due to excessive load"
    
    With same above setup and Louts Traveler version 8.5.3.200
    Build 201211281055  fail over was working
    
    Issue reproduced in the below version:
    
    IBM Notes Traveler Version: 9.0.0.1 Build 201308081248
    Domino Version: Release 9.0 HF75|
    Domino Platform: Windows/64 running on a VM (4 Processors)
    

Local fix

Problem summary

  • Notes Traveler was honoring error code 49de "Server Busy" when
    connecting to mail servers.  In this case, Notes Traveler should
    be considered a critical service and should connect even if the
    mail server is busy.
    

Problem conclusion

  • Notes Traveler server was updated to recognize and connect to a
    mail server that is simply busy, vs restricted or otherwise
    unavailable.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO76626

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-14

  • Closed date

    2013-08-27

  • Last modified date

    2013-08-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R900 PSY

       UP

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Document Information

Modified date:
27 August 2013