APAR status
Closed as user error.
Error description
The customer installs java version 1.7.0_25 on Mac 10.8, and when installing Notes 8.5.3 receives the error message "To open "Lotus Notes Installer.mpkg,", you need a Java SE 6 runtime. Would you like to install one now?". The customer can still install the client, but this error is misleading to users.
Local fix
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# MPGY9AJS5H. The problem was caused by a user error or user misunderstanding.
APAR Information
APAR number
LO76616
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
853
Status
CLOSED USE
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-08-13
Closed date
2014-05-08
Last modified date
2014-05-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
08 May 2014