IBM Support

LO76616: "TO OPEN "LOTUS NOTES INSTALLER.MPKG,", YOU NEED A JAVA SE 6 RUNTIME. WOULD YOU LIKE TO INSTALL ONE NOW?" INSTALLINGMAC 8.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as user error.

Error description

  • The customer installs java version 1.7.0_25 on Mac 10.8, and
    when installing Notes 8.5.3 receives the error message "To open
    "Lotus Notes Installer.mpkg,", you need a Java SE 6 runtime.
    Would you like to install one now?". The customer can still
    install the client, but this error is misleading to users.
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# MPGY9AJS5H.
    The problem was caused by a user error or user misunderstanding.
    

APAR Information

  • APAR number

    LO76616

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    853

  • Status

    CLOSED USE

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-13

  • Closed date

    2014-05-08

  • Last modified date

    2014-05-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
08 May 2014