IBM Support

Collecting data for FileNet Business Process Manager Process Analyzer 3.5.x quarantined event problems

Question & Answer


Question

What information should be collected when you see FileNet® Process Analyzer generating quarantined events? Collecting this information before calling IBM support will help you understand the problem and save time analyzing the data.

[{"Product":{"code":"SSTHRT","label":"IBM Case Foundation"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Analyzer","Platform":[{"code":"PF033","label":"Windows"}],"Version":"3.5.0","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21423753