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LO75696: MOBILE IRON SENTRY GENERATES HTTP ERROR IN CONSOLE LOGS.

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APAR status

  • Closed as program error.

Error description

  • Customer reported that when using the MobileIron Sentry feature
    they would see these errors in the Domino Console every few
    minutes:
    
    HTTP JVM: uri=, indexMax=-1, and index=0. For more detailed
    information, please consult error-log-0.xml located in
    D:/Lotus/Domino/Data/domino/workspace/logs
    
    In the error-log-o.xml file would then see
    java.lang.ArrayIndexOutOfBoundsException at
    com.lotus.sync.servlet.ActiveSyncConstants.parseEncodedURI
    

Local fix

Problem summary

  • Mobile Iron Sentry is using an unexpect URL to test Notes
    Traveler availability.  The unexpected URL would cause an
    exception to be generated and logged.
    

Problem conclusion

  • The Notes Traveler server was updated to recognize a URL with no
    arguments and supress the error logging.  In addition the log
    message for this issue was changed to a trace statement verse an
    error message.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO75696

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    850

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-11

  • Closed date

    2013-06-17

  • Last modified date

    2013-06-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R853 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
21 June 2013