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LO74743: SERVER CRASH AT NCLREPL WITH "PANIC: INSUFFICIENT MEMORY." ERROR

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APAR status

  • Closed as fixed if next.

Error description

  • Server crash at nClrepl task with error message "PANIC:
    Insufficient memory."
    in last console info.
    
    ############################################################
    ### thread 2/8: [ nClrepl:  1028:  0fac] FATAL THREAD (Panic)
    ### FP=0x1225db1c, PC=0x7c82845c, SP=0x1225daac
    ### stkbase=0x12260000, total stksize=262144, used
    stksize=9556
    ### EAX=0x00000020, EBX=0x1225e6ec, ECX=0x00000000,
    EDX=0x00250688
    ### ESI=0x0000066c, EDI=0x00000000, CS=0x0000001b,
    SS=0x00000023
    ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000
    Flags=0x00000297
    ############################################################
     [ 1] 0x7c82845c ntdll.KiFastSystemCallRet+0
    (66c,493e0,0,1225e2cc)
     [ 2] 0x77e61c75 kernel32.WaitForSingleObject+18
    (66c,493e0,1225ea60,1225e6fd)
    @[ 3] 0x601b4065 nnotes.FRSendCommandToService+789
    (1225e2ec,1225e6ec,1225e6fd,0)
    @[ 4] 0x601b4c9f nnotes.OSRunExternalScript@8+1055 (12c,1)
    @[ 5] 0x601b521f nnotes.FRTerminateWindowsResources+975
    (1,1010,1,0)
    @[ 6] 0x601b5648 nnotes.OSFaultCleanupExt@24+984
    (c36a68,1010,0,0,0,1225ed88)
    @[ 7] 0x601b56ca nnotes.OSFaultCleanup@12+26 (0,1010,0)
    @[ 8] 0x601c0c54 nnotes.OSNTUnhandledExceptionFilter@4+276
    (1225fdc0)
    @[ 9] 0x60182e6d nnotes.Panic@4+589 (60d1e297)
    @[10] 0x60182f4c nnotes.Halt@4+28 (107)
    @[11] 0x6010b465 nnotes.AccessAllProtected@0+85 ()
    @[12] 0x6004611e nnotes.AccessAll@8+46 (1,1)
    @[13] 0x60047713 nnotes.ProcessGlobalEvent@4+19 (11f2ee8)
    @[14] 0x60047631 nnotes.OSProcessShouldQuit@0+33 ()
    @[15] 0x60060939 nnotes.MQGetExtended@36+281
    (12214,1225ff80,4,0,0,1225ff54,f10f10,ffffffff,0)
    @[16] 0x60b8ae25 nnotes.SCRMainLoop@4+213 (0)
    @[17] 0x6010ca0f nnotes.ThreadWrapper@4+175 (0)
     [18] 0x77e6481f kernel32.GetModuleHandleA+223
    (6010c960,0,0,10ba0050)
    
    In system data info, we can see available physical memory.
    <@@ ------ System Data -> Memory Usage (Time 05:01:09) ------
    @@>
    
    Total Physical Memory:  3.7G
    Avail Physical Memory:  1.5G
    Memory Usage        : 58%
    Total Paging File   :  4.7G
    Avail Paging File   :  2.1G
    Total Virtual Memory:  2.0G
    Avail Virtual Memory:  2.0G
    Avail Extended Virtual Memory:  0.0K
    
    
    In shared dpool memory, we can see ??? block used 1526268428
    memory size when
    server crash.
    <@@ ------ Notes Memory -> Usage Summary -> Top 10 Memory Block
    Usage -> 16 bit
    Handles By Size :: (Shared) (Time 05:01:51) ------ @@>
    
      Type  TotalSize      Count    Typename
    -----------------------------------------------------------
    0x9f9c 1526268428          1  ???
    0x8a01    9354048        143  BLK_NETPOOL
    0x0a0a    8604210        264  ???
    0x824b    2828348        499  BLK_OPENED_NOTE
    0x890b    2420418         37  BLK_EXECPOOL
    0x892e    1975000          1  BLK_TASK_TABLE
    0x8291    1896850         29  BLK_NSF_FOLDERPOOL
    0x8141    1635234         25  BLK_STATICPOOL
    0x8000    1570444       1074  ???
    0x826c    1438892         22  BLK_EXTMGR
    

Local fix

  • N/A
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# LRWW96K8YP.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO74743

  • Reported component name

    DOMINO SERVER

  • Reported component ID

    5724E6200

  • Reported release

    851

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-04-08

  • Closed date

    2016-07-26

  • Last modified date

    2016-07-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R851 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTMJ","label":"Lotus Domino"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
26 July 2016