APAR status
Closed as program error.
Error description
Notes 8.5.3 FP2 standard client with Embedded Sametime 8.5.1 hangs on start up Notes Core Version : Release 8.5.3FP2 (32-bit client) Notes Standard Version : 8.5.3_20110916.0921 Keyview Version : 10.8.0.0 OS Version : Windows/7 6.1 [64-bit] (Build 7601), PlatID=2, Service Pack 1 (2 Processors) Running as 32-bit Windows application on 64-bit Windows and Notes Core Version : Release 8.5.3FP1 SHF194 (32-bit client) Notes Standard Version : 8.5.3_20110916.0921 Keyview Version : 10.8.0.0 OS Version : Windows/2008 R2 6.1 [64-bit] (Build 7601), PlatID=2, Service Pack 1 (4 Processors) Running as 32-bit Windows application on 64-bit Windows Embedded Sametime 8.5.1 Citrix XEN APP Also occurs on Stand alone client on windows 7. 64 Bit 32 Bit 8.5.3 FP2 8.5.3 FP1SHF194 8.5.3 FP1SHF144 ( problem first reported) 8.5.3 FP1SHF71 8.0.3 This doesn't happen for all users but the customer starts notes and Notes hangs. Support Unable to reproduce
Local fix
Disable automaic log in for the embedded ST client
Problem summary
A programming error was found and will be corrected in a future release.
Problem conclusion
A programming error was found and will be corrected in a future release.
Temporary fix
Comments
This APAR is associated with SPR# ZSQN8WL65J. A programming error was found and will be corrected in a future release.
APAR Information
APAR number
LO70788
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
853
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-27
Closed date
2012-08-09
Last modified date
2012-08-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
NOTES CLIENT
Fixed component ID
5724E6255
Applicable component levels
R853 PSN
UP
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.3","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
09 August 2012