IBM Support

Browsing a Rational DOORS URL results in "Unable to open DOORS URL" error

Troubleshooting


Problem

Attempts to browse IBM Rational DOORS URL results in the error "Unable to open DOORS URL. Failed to start DOORS client. (You must have access to an authenticated DOORS session in order to open a DOORS URL)".

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.2.0.2;9.2.0.1;9.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
01 May 2020

UID

swg21420656