IBM Support

MustGather: Collecting data when experiencing ODBC issues on IBM WebSphere DataPower SOA Appliances

Troubleshooting


Problem

Collect the following MustGather information to help IBM Support troubleshoot problems when experiencing issues with ODBC or an SQL Data Source on an IBM WebSphere DataPower SOA Appliance.

Symptom

DataPower Error messages such as:
"There are currently insufficient resources to start the SQL endpoint"
"SQL Data Source object failed to start"
"Starting DB connection failed"
"Data Source ID missing"

[{"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"3.8","Edition":"Edition Independent","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
08 June 2021

UID

swg21419675