IBM Support

LO63142: IMAP MESSAGES DOES NOT SYNC IN IPHONE IMAP CLIENT WHEN MESSAGE C OUNT IS 0

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • * Reproducing step
    1) Sent 2 mails to test user in iNotes (or Notes Client)
    2) Set up IMAP Client in iPhone
    3) Sync Mail in IMAP Client (iPhone)
     - you can get the 2 Mails
    4) Delete all mails in iNotes (or Notes client)
    5) Re-Sync Mail in IMAP Client (iPhone)
     - You still have the 2 Mails.  It should be 0.
    
    
    I attached the 3 debug files after enabling IMAPDebug=4 and
    IMAPDebugIO=4.
     - iPhone_n0.txt : Debug data in iPhone IMAP Client when mail
    count is 0
     - iPhone_n1.txt : Debug data in iPhone IMAP Client  when mail
    count is 1
     - outlook_n0.txt : Debug data in Outlook 2003 when mail count
    is 0
    
    This dose not occur in Outlook in PC
    found the Logout never called by iPhone iMAP client when mail
    count is 0.
    

Local fix

  • n/a
    

Problem summary

  • This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# HSKM8KUBK2.
    This APAR is closed as FIN. We have deferred the fix to a
     future release.
    

APAR Information

  • APAR number

    LO63142

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    851

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-08-18

  • Closed date

    2011-08-30

  • Last modified date

    2011-08-30

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R851 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
30 August 2011