APAR status
Closed as duplicate of another APAR.
Error description
Customer is experiencing a client crash with the following crash stack: ############################################################ ### thread 1/17: [ NLNOTES: 0adc: 1690] FATAL THREAD (Panic) ### FP=0x0013487c, PC=0x7c90e514, SP=0x00134818 ### stkbase=0x00140000, total stksize=241664, used stksize=47080 ### EAX=0x05aa0000, EBX=0x0013544c, ECX=0x00001000, EDX=0x7c90e514 ### ESI=0x0000060c, EDI=0x00000000, CS=0x0000001b, SS=0x00000023 ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00000297 ############################################################ [ 1] 0x7c90e514 ntdll.KiFastSystemCallRet+0 (60c,493e0,0,13502c) [ 2] 0x7c802542 kernel32.WaitForSingleObject+18 (60c,493e0,1357c0,13546b) @[ 3] 0x6020c645 nnotes.FRSendCommandToService+789 (13504c,13544c,13546b,0) @[ 4] 0x6020d488 nnotes.OSRunExternalScript@8+1064 (12c,1) @[ 5] 0x6020d9ff nnotes.FRTerminateWindowsResources+975 (1,1010,1,0) @[ 6] 0x6020de28 nnotes.OSFaultCleanupExt@24+984 (d66a68,1010,0,0,0,135ae8) @[ 7] 0x6020deaa nnotes.OSFaultCleanup@12+26 (0,1010,0) @[ 8] 0x60219744 nnotes.OSNTUnhandledExceptionFilter@4+276 (136b20) @[ 9] 0x601daead nnotes.Panic@4+589 (60ed9478) @[10] 0x601df3ea nnotes.LockHandleExt@16+410 (2962,136b6c,136b70,0) @[11] 0x601df503 nnotes.OSLockObjectExt@8+35 (d20014,612aa080) @[12] 0x60002b7e nnotes.OSLockObject@4+14 (2962) @[13] 0x607066d6 nnotes.IDAreTablesEqual@8+54 (2962,2954) @[14] 0x609e47c0 nnotes.ApplyDiffsToUnreadList+304 (136fd0,1,0,78) @[15] 0x609e55eb nnotes.iNSFDbDisassociateUnreadList@4+203 (0) @[16] 0x609882f6 nnotes.NSFDbDisassociateUnreadList@4+86 (ffff0000) @[17] 0x63055a84 nnotesws.DESKDeaccessDB@8+52 (1448b00,78) @[18] 0x6306f658 nnotesws.DESKDeaccessView@4+296 (7ed0000) @[19] 0x63608370 nnotesws.DeskRemoveScriptSelection@8+112 (1448b00,0) @[20] 0x63055bc4 nnotesws.DeskDeleteDBScriptIfNeeded@4+180 (1) @[21] 0x6306f723 nnotesws.DESKDeaccessView@4+499 (7180000) @[22] 0x6387b18e nnotesws.CLineView::ExitInstance+846 (718a018,1,7187018,0) @[23] 0x637e8bb4 nnotesws.CViewSubprogram::InstanceTerm+180 (7187018,1,d,6426818) @[24] 0x63099fea nnotesws.CSubprogram::Destroy+746 (7187018,1,6426818,7187018) @[25] 0x630524fd nnotesws.fsUnloadFrame+141 (6426818,d,454,0) @[26] 0x63067bc1 nnotesws.FSSetFrameSub@20+865 (454,0,0,d,0) @[27] 0x635c0e84 nnotesws.CEditorMonitorSubprogram::DestroyAllSubs+52 (57fc018,0,0,57fc018) @[28] 0x635c13e9 nnotesws.CEditorMonitorSubprogram::InstanceTerm+281 (57fc018,1,d,642489c) @[29] 0x63099fea nnotesws.CSubprogram::Destroy+746 (57fc018,1,642489c,57fc018) @[30] 0x630524fd nnotesws.fsUnloadFrame+141 (642489c,d,44b,0) @[31] 0x63067bc1 nnotesws.FSSetFrameSub@20+865 (44b,0,0,d,0) @[32] 0x635c0e84 nnotesws.CEditorMonitorSubprogram::DestroyAllSubs+52 (6425018,0,0,6425018) @[33] 0x635c13e9 nnotesws.CEditorMonitorSubprogram::InstanceTerm+281 (6425018,1,d,642409c) @[34] 0x63099fea nnotesws.CSubprogram::Destroy+746 (6425018,1,642409c,6425018) @[35] 0x630524fd nnotesws.fsUnloadFrame+141 (642409c,d,445,0) @[36] 0x63067bc1 nnotesws.FSSetFrameSub@20+865 (445,0,0,d,0) @[37] 0x635c9af6 nnotesws.CDatabaseSubprogram::InstanceCleanup+70 (14f5818,0,2,14f5818) @[38] 0x635cf32e nnotesws.CDatabaseSubprogram::InstanceTerm+126 (0,1,620142f0,62014e50) @[39] 0x63099fea nnotesws.CSubprogram::Destroy+746 (14f5818,1,6200b740,6239a578) @[40] 0x63546c1a nnotesws.CHeadlessDBRequest::HandleCloseDB+154 (14f5818,13856c,138ed0,63d8b290) @[41] 0x6354a10a nnotesws.CHeadlessDBRequest::Execute+4586 (0,b26190,b26190,1) @[42] 0x61f91f63 nxpm.CXmlRequestProcessor::ProcessRequestExt+819 (2c52998,b26190,0,0) @[43] 0x61f91340 nxpm.CXmlRequestProcessor::ProcessRequest+32 (2c52998,d8,138ed0,138ee0) @[44] 0x6358cb35 nnotesws.ProcessWksMsgExt@32+11141 (90,9f40000,0,f0104bc7,0,138ebc,f10f10,ffffffff) @[45] 0x63034583 nnotesws.CheckWksMQ@4+435 (0) @[46] 0x63026ba3 nnotesws.CDeskSubprogram::SubMessageProc+6515 (14c7c18,570,0,0) @[47] 0x63024d08 nnotesws.MainWndProc@16+7752 (302c4,570,0,0) [48] 0x7e418734 USER32.GetDC+109 (63022ec0,302c4,570,0) [49] 0x7e418816 USER32.GetDC+335 (0,63022ec0,302c4,570) [50] 0x7e4189cd USER32.GetWindowLongW+295 (139790,0,1397b4,630b9fbb) [51] 0x7e418a10 USER32.DispatchMessageW+15 (139790,1,302e2,63020000) @[52] 0x630b9fbb nnotesws.NEMMainLoop@4+811 (4013a0) @[53] 0x00401a41 NLNOTES.WinMain@16+1697 (630f7280,0,16231d,0) @[54] 0x00402721 NLNOTES.WinMainCRTStartup+389 (7c910460,7c980620,7ffdf000,8054b6ed) [55] 0x7c817077 kernel32.RegisterWaitForInputIdle+73 (40259c,0,78746341,20)
Local fix
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# RREN8JVJP2. The record was closed as a duplicate. This APAR is a duplicate of LO57550
APAR Information
APAR number
LO62379
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
852
Status
CLOSED DUB
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-07-18
Closed date
2011-07-29
Last modified date
2012-03-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
22 March 2012