IBM Support

LO61524: MULTI-LINE FIELDS CAN CAUSE NAME LOOKUP TO FAIL.

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Customer reported that in the Address field of one user the
    address is specified with a carrage return in it.  For example:
    
    123 Street
    Suite 123
    
    The new line character is an invalid character when building the
    data for sending to the device.  Will need to escape or replace
    the new line characters for the lookup results to be valid.
    

Local fix

  • NA
    

Problem summary

  • Customer reported that a new line character would break the data
    sent to the device for corporate lookup.  This would be seen on
    Windows Mobile, Nokia and Android devices as they all use common
    format for corporate lookup.
    

Problem conclusion

  • The Lotus Traveler server was updated to properly encode special
    characters when sending to the device.  This includes, but is
    not limitted to new line characters.
    

Temporary fix

Comments

APAR Information

  • APAR number

    LO61524

  • Reported component name

    LOTUS NOTES TRA

  • Reported component ID

    5724E6204

  • Reported release

    852

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-06-10

  • Closed date

    2011-07-26

  • Last modified date

    2011-07-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    LOTUS NOTES TRA

  • Fixed component ID

    5724E6204

Applicable component levels

  • R852 PSY

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYRPW","label":"Lotus Notes Traveler"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
26 July 2011