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LO58954: CLIENT CRASHING - NSD INDICATES WRONG OS

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APAR status

  • Closed as program error.

Error description

  • NSD for this Client crash shows:
    
    NSD Version     : 8.5.20.0203 (Release 8.5.2)
    OS Version      : Windows/2003 5.2 [64-bit] (Build 3790),
    PlatID=2, Service Pack 2 (4 Processors)
       Running as 32-bit Windows application on 64-bit Windows
    
    But WinMsd shows:
    
    OS Name Microsoft(R) Windows(R) XP Professional x64 Edition
    
    ----------------------------------------------------------------
    NSD Fatal Thread:
    @[ 1] 0x63051e8c nnotesws.CEdBoxDataMixin::GetRunFlags+28
    (0,60,1f,ffffffb8)
    @[ 2] 0x63151c68 nnotesws.CEdParagraphBoxData::Paint+1624
    (138f8c,138f58,138ea8,0)
    @[ 3] 0x630e3026 nnotesws.@DocPaintUpdate@8+1718
    (690ece,9e6c018)
    @[ 4] 0x6304bca4 nnotesws.@DocWindowsMessage@24+2468
    (0,0,139344,139338,0,0)
    @[ 5] 0x6304a2ee nnotesws.DocRichTextWndProc@16+238
    (9e6c018,f,0,0)
     [ 6] 0x7d9472d8 USER32.WindowFromDC+59 (6304a200,690ece,f,0)
     [ 7] 0x7d947568 USER32.WindowFromDC+715 (0,6304a200,690ece,f)
     [ 8] 0x7d94aee9 USER32.ShowCaret+175 (6304a200,690ece,f,0)
     [ 9] 0x7d94af0f USER32.CallWindowProcW+27 (6304a200,690ece,f,0)
     [10] 0x77557228 COMCTL32.DSA_DestroyCallback+1209
    (690ece,f,0,0)
     [11] 0x7755757a COMCTL32.RemoveWindowSubclass+382
    (2b8fb8,690ece,f,0)
     [12] 0x7755771e COMCTL32.DefSubclassProc+70 (690ece,f,0,0)
     [13] 0x7755a7c9 COMCTL32.MakeDragList+9512 (690ece,f,0,0)
     [14] 0x7755757a COMCTL32.RemoveWindowSubclass+382
    (2b8fb8,690ece,f,0)
     [15] 0x7755777e COMCTL32.DefSubclassProc+166 (690ece,f,0,0)
     [16] 0x7d9472d8 USER32.WindowFromDC+59 (7755772d,690ece,f,0)
     [17] 0x7d947568 USER32.WindowFromDC+715 (0,7755772d,690ece,f)
     [18] 0x7d947d93 USER32.GetWindowLongW+177 (c40410,0,f,0)
     [19] 0x7d947e46 USER32.GetWindowLongW+356
    (1396f0,0,139758,7d61e9e0)
     [20] 0x7d61ea2e ntdll.KiUserCallbackDispatcher+46
    (139790,0,1397b4,630b9f1b)
     [21] 0x7d9477d0 USER32.DispatchMessageW+15
    (139790,1,4c00ee,63020000)
    @[22] 0x630b9f1b nnotesws.NEMMainLoop@4+811 (4013a0)
    @[23] 0x00401a41 NLNOTES.WinMain@16+1697 (630f71e0,0,23245d,0)
    @[24] 0x00402721 NLNOTES.WinMainCRTStartup+389 (0,0,fffde000,0)
     [25] 0x7d4e7d42 kernel32.BaseProcessInitPostImport+141
    
    
    No matches for 8.5.x
    

Local fix

  • none - attempted Spell_Force_Legacy=1
    

Problem summary

  • A programming error was found and will be corrected in a future
     release.
    

Problem conclusion

  • A programming error was found and will be corrected in a future
     release.
    

Temporary fix

Comments

  • This APAR is associated with SPR# ICRE8EKSDK.
    

APAR Information

  • APAR number

    LO58954

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    852

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2011-03-02

  • Closed date

    2011-11-29

  • Last modified date

    2011-11-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NOTES CLIENT

  • Fixed component ID

    5724E6255

Applicable component levels

  • R852 PSN

       UP

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
29 November 2011