APAR status
Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)
Error description
A notes client crashed with following call stack: ############################################################ ### thread 1/4: [ ndyncfg: 1124: 17d8] FATAL THREAD (Panic) ### FP=0x0012b1ac, PC=0x7c92e514, SP=0x0012b148 ### stkbase=0x00130000, total stksize=69632, used stksize=20152 ### EAX=0x0012ad30, EBX=0x0012bd7c, ECX=0x00000001, EDX=0x00000076 ### ESI=0x0000000c, EDI=0x00000000, CS=0x0000001b, SS=0x00000023 ### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00000297 ############################################################ [ 1] 0x7c92e514 ntdll.KiFastSystemCallRet+0 (c,493e0,0,12b95c) [ 2] 0x7c802532 kernel32.WaitForSingleObject+18 (c,493e0,12c0f0,12bd8d) @[ 3] 0x601b4755 nnotes.FRSendCommandToService+789 (12b97c,12bd7c,12bd8d,0) @[ 4] 0x601b538f nnotes.OSRunExternalScript@8+1055 (12c,1) @[ 5] 0x601b590f nnotes.FRTerminateWindowsResources+975 (1,1010,1,0) @[ 6] 0x601b5d38 nnotes.OSFaultCleanupExt@24+984 (a76a68,1010,0,0,0,12c418) @[ 7] 0x601b5dba nnotes.OSFaultCleanup@12+26 (0,1010,0) @[ 8] 0x601c1404 nnotes.OSNTUnhandledExceptionFilter@4+276 (12d450) @[ 9] 0x6018358d nnotes.Panic@4+589 (60d2531e) @[10] 0x60187953 nnotes.LockHandleExt@16+275 (0,12d494,12d498,0) @[11] 0x60187a32 nnotes.OSMemGetFaultHandleExt@8+34 (60fed968,60feda1a) @[12] 0x6000a34e nnotes.OSMemGetFaultHandle@4+14 (0) @[13] 0x6000a4b1 nnotes.OSLockPool@8+17 (12d4d0,0) @[14] 0x60038d91 nnotes.NSFNoteMemAlloc@16+17 (0,821f,a,12d4ec) @[15] 0x60040981 nnotes.NSFItemAppend@28+49 (0,4,60de33a4,e,0,12d4f4,f10f10) @[16] 0x600545c1 nnotes.NSFItemSetTime@12+49 (0,60de33a4,12d7a8) @[17] 0x60744276 nnotes.CTrustMgmt::CopyCerts+1238 (120000,60de33a4,1,12da80) @[18] 0x60744453 nnotes.CTrustMgmt::CopyCertsFromPolicy+19 (2cd6,2758018,2cd6,104b5cc) @[19] 0x60764377 nnotes.CPolicy::UpdatePolicyLocally+1015 (2758018,88,104b5cc,104b5cc) @[20] 0x6076d327 nnotes.CPolicy::UpdatePolicies+807 (88,0,4077fc,5) @[21] 0x6076d625 nnotes.NAMEUpdatePolicy@24+165 (2758018,4077fc,401870,0,0,12daf0) @[22] 0x004044cf ndyncfg.NotesMain@8+4751 (0,0) @[23] 0x00405f04 ndyncfg.notes_main+212 (0,0,0,3) @[24] 0x00405df6 ndyncfg.main+22 (3,3d6f58,3d2ba0,409000) @[25] 0x004063ef ndyncfg.mainCRTStartup+323 (2d582d0,9641,7ffde000,8054b6ed) [26] 0x7c816fe7 kernel32.RegisterWaitForInputIdle+73 (4062ac,0,78746341,20) There is no more information regarding the scenario of the crash. Could not reproduce either.
Local fix
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# YPHG8CV9D6. The record was returned to the person who created it for more information.
APAR Information
APAR number
LO57529
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
851
Status
CLOSED RET
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-01-07
Closed date
2011-01-20
Last modified date
2011-01-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.1","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
20 January 2011