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LO57022: CLIENT CRASH 852FP1 BETA NO FATAL THREAD, CONSOLE SAYS "NO OPEN DATABASES FOUND FOR CRASHING THREAD!"

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APAR status

  • Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

  • Client crash in 852FP1 beta
    
    NSD has no fatal thread
    
    [2DA4:0002-33C8] FullCallStack not populated!
    [2DA4:0002-33C8] No open databases found for crashing thread!
    [2DA4:0002-33C8] Calling SendCrashInfo!
    [2DA4:0002-33C8] TimeDateDifference is '422'
    [2DA4:0002-33C8] TimeDateDifference is '75'
    [2DA4:0002-33C8] Using console output generated by server
    process...
    [2DA4:0002-33C8] Attempting to attach file 'C:\Documents and
    Settings\****\Local Settings\Application
    Data\Lotus\Notes\Data\IBM_TECHNICAL_SUPPORT\SEMDEBUG_****_20
    10_12_08@14_13_20.TXT'
    [2DA4:0002-33C8] Error at line 6174: File does not exist
    [2DA4:0002-33C8] Attempting to attach file 'C:\Documents and
    Settings\****\Local Settings\Application
    Data\Lotus\Notes\Data\IBM_TECHNICAL_SUPPORT\nsd_W32I_****_20
    10_12_08@14_20_13.log'
    [2DA4:0002-33C8] Attempting to attach file 'C:\Documents and
    Settings\****\Local Settings\Application
    Data\Lotus\Notes\Data\IBM_TECHNICAL_SUPPORT\memcheck_W32I_***
    _2010_12_08@14_20_13.dmp'
    [2DA4:0002-33C8] Error at line 6174: File does not exist
    
    There is no fatal thread in this NSD.  The following seems to
    indicate
    the user ran a vbscript which ran nsd -dumpandkill -adc, but
    there is no
    information from customer as to what was the situation behind
    this nsd.
    
         -> 376c 30a0     0 12/08 14:21:26     [C:\Program
    Files\Notes\NLNOTES: NLNOTES.EXE  /authenticate :  376c]
            3340 376c     0 12/08 14:21:27       ["C:\Program
    Files\Notes\framework\rcp\rcplauncher.exe" -nosplash  -config
    notes -nl
    en -dir ltr -NPARAMS /authenticate  -RPARAMS  -vmargs :  3340]
            26bc 3340     0 12/08 14:21:27         [C:\Program
    Files\Notes\framework\rcp\eclipse\plugins\com.ibm.rcp.base_6.2.2
    .2010120
    2-0021\win32\x86\notes2: "C:/Program
    Files/Notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.2
    .2010120
    2-0021\win32\x86\notes2.exe" --launcher.suppressErro...:  26bc]
            1970 26bc     0 12/08 13:57:19           [C:\Program
    Files\Citrix\ICA Client\ssonsvr.exe /HTC:352:  1970]
            1a50 376c     0 12/08 14:21:38       ["C:\Program
    Files\Notes\framework\rcp\rcplauncher.exe" -nosplash  -config
    notes -nl
    en -dir ltr -NPARAMS /authenticate  -RPARAMS  -vmargs :  1a50]
            33a8 19f0     0 12/08 14:23:44
    ["C:\WINDOWS\system32\wscript.exe" "C:\Program
    Files\Notes\killnotes.vbs":  33a8]
            17e0 33a8     0 12/08 14:24:01     ["C:\Program
    Files\Notes\nsd.exe"  -dumpandkill -adc:  17e0]
    

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

  • This APAR is associated with SPR# JFRA8C5K9Z.
    The record was returned to the person who created it for more
     information.
    

APAR Information

  • APAR number

    LO57022

  • Reported component name

    NOTES CLIENT

  • Reported component ID

    5724E6255

  • Reported release

    852

  • Status

    CLOSED RET

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2010-12-14

  • Closed date

    2010-12-24

  • Last modified date

    2010-12-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
24 December 2010