APAR status
Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)
Error description
Client crash in 852FP1 beta NSD has no fatal thread [2DA4:0002-33C8] FullCallStack not populated! [2DA4:0002-33C8] No open databases found for crashing thread! [2DA4:0002-33C8] Calling SendCrashInfo! [2DA4:0002-33C8] TimeDateDifference is '422' [2DA4:0002-33C8] TimeDateDifference is '75' [2DA4:0002-33C8] Using console output generated by server process... [2DA4:0002-33C8] Attempting to attach file 'C:\Documents and Settings\****\Local Settings\Application Data\Lotus\Notes\Data\IBM_TECHNICAL_SUPPORT\SEMDEBUG_****_20 10_12_08@14_13_20.TXT' [2DA4:0002-33C8] Error at line 6174: File does not exist [2DA4:0002-33C8] Attempting to attach file 'C:\Documents and Settings\****\Local Settings\Application Data\Lotus\Notes\Data\IBM_TECHNICAL_SUPPORT\nsd_W32I_****_20 10_12_08@14_20_13.log' [2DA4:0002-33C8] Attempting to attach file 'C:\Documents and Settings\****\Local Settings\Application Data\Lotus\Notes\Data\IBM_TECHNICAL_SUPPORT\memcheck_W32I_*** _2010_12_08@14_20_13.dmp' [2DA4:0002-33C8] Error at line 6174: File does not exist There is no fatal thread in this NSD. The following seems to indicate the user ran a vbscript which ran nsd -dumpandkill -adc, but there is no information from customer as to what was the situation behind this nsd. -> 376c 30a0 0 12/08 14:21:26 [C:\Program Files\Notes\NLNOTES: NLNOTES.EXE /authenticate : 376c] 3340 376c 0 12/08 14:21:27 ["C:\Program Files\Notes\framework\rcp\rcplauncher.exe" -nosplash -config notes -nl en -dir ltr -NPARAMS /authenticate -RPARAMS -vmargs : 3340] 26bc 3340 0 12/08 14:21:27 [C:\Program Files\Notes\framework\rcp\eclipse\plugins\com.ibm.rcp.base_6.2.2 .2010120 2-0021\win32\x86\notes2: "C:/Program Files/Notes/framework/rcp/eclipse/plugins/com.ibm.rcp.base_6.2.2 .2010120 2-0021\win32\x86\notes2.exe" --launcher.suppressErro...: 26bc] 1970 26bc 0 12/08 13:57:19 [C:\Program Files\Citrix\ICA Client\ssonsvr.exe /HTC:352: 1970] 1a50 376c 0 12/08 14:21:38 ["C:\Program Files\Notes\framework\rcp\rcplauncher.exe" -nosplash -config notes -nl en -dir ltr -NPARAMS /authenticate -RPARAMS -vmargs : 1a50] 33a8 19f0 0 12/08 14:23:44 ["C:\WINDOWS\system32\wscript.exe" "C:\Program Files\Notes\killnotes.vbs": 33a8] 17e0 33a8 0 12/08 14:24:01 ["C:\Program Files\Notes\nsd.exe" -dumpandkill -adc: 17e0]
Local fix
Problem summary
Problem conclusion
Temporary fix
Comments
This APAR is associated with SPR# JFRA8C5K9Z. The record was returned to the person who created it for more information.
APAR Information
APAR number
LO57022
Reported component name
NOTES CLIENT
Reported component ID
5724E6255
Reported release
852
Status
CLOSED RET
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-12-14
Closed date
2010-12-24
Last modified date
2010-12-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Product":{"code":"SSKTWP","label":"Lotus Notes"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
24 December 2010