LO56844: WHEN PRINCIPAL AND SENDER ARE DIFFERENT IN A CROSS-DOMAIN MESSAGE, REPLY-TO-ALL DOES NOT ADD FROMDOMAIN TO SENDER

APAR status

• Closed as returned (APAR cannot be resolved without additional info from IBM or customer.)

Error description

• User A from Domino DomainA sends an email "on behalf of", e.g.
  from a mailin-db, to a User B in DomainB and other recipients.
  
  If now user B replies to all, then:
  - the "SendTo" field contains the Principal with all domains
  from the "FromDomain" field) appended.
  - the "CC" field contains User A but without the domains
  attached from the FromDomain field
  
  This leads to an error in routing - user A would not receive
  this email reply.
  
  Customer identified a code fix relating to InheritedSendTo in
  the following forms:
  Reply.form
  Reply with History &
  Attachments.form
  _Document Memo.form
  (wReply).form
  (wReply With History).form
  
  Current code:
  @If
  (@ClientType="Notes";
  @If
  (@IsDocBeingMailed | (@IsDocBeingSaved &
  @IsAvailable(PostedDate));
  @Unavailable;
  @If
  (@IsNewDoc & @IsDocBeingLoaded;
  SendTo: CopyTo : @If
  (
  (@Name([Abbreviate];From)!=@Name([Abbreviate];Principal) &
  Principal !=
  "");
  From;
  "")
  ;InheritedSendTo)
  );
  SendTo:CopyTo
  
  
  Modifying the From line with thefollowing line resolves the
  issue:
  From+@if(FromDomain!="";"@"+FromDomain;"");
  
  New code:
  @If
  (@ClientType="Notes";
  @If
  (@IsDocBeingMailed | (@IsDocBeingSaved &
  @IsAvailable(PostedDate));
  @Unavailable;
  @If
  (@IsNewDoc & @IsDocBeingLoaded;
  SendTo: CopyTo : @If
  (
  (@Name([Abbreviate];From)!=@Name([Abbreviate];Principal) &
  Principal !=
  "");
  From+@if(FromDomain!="";"@"+FromDomain;"");
  "")
  ;InheritedSendTo)
  );
  SendTo:CopyTo
  

Local fix

• Modify forms in template with above code
  

Problem summary

Problem conclusion

Temporary fix

Comments

• This APAR is associated with SPR# TPON8BWEY6.
  The record was returned to the person who created it for more
   information.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels