LO56350: CLIENT CRASH - NOTES 851 CLIENT UNABLE TO USE DESKTOP6.DSK TO UPGRADE SUCCESSFULLY TO DESKTOP8.NDK WITHOUT CRASHING

APAR status

• Closed as program error.

Error description

• PROBLEM
  
  Customer reports when a Notes 851 Std Client tries to use an
  existing local desktop6.dsk file from older release to upgrade
  to desktop8.ndk, it instead crashes.  They loose ability to use
  their former desktop content as relaunch of Notes 851 after
  crash will assist in generating a smaller one instead to use
  for successful launch.
  
  
  Steps to Reproduce:
  
  - Using customer desktop6.ndk file
  - Add to local Notes 8x install
  - Launch Notes
  - Client launches and displays info that compacting desktop file
    over splash screen, then crashes
  - At os-level, note that desktop6 and new desktop8 ndk files
    are available and both show same file size
  - Relaunch Notes, this time a warning message is displayed
    ovr splash screen, indicating
  
  "Unable to load workspace file: desktop8.ndk".  The Notes
  database file header is corrupted.  Delete the file and create
  a new workspace?"
  
  - If repond 'yes' to this prompt and it opens Notes 85x with
  smaller desktop8 file and the ui shows only one workspace
  icon for bkmk file
  
  - All former desktop icon details are lost
  - Review of os shows that new desktop8.ndk file is very small
    now, around 512KB
  
  An spr was generated for further review of this concern.
  

Local fix

• Workaround
  
  Can review removal of local desktop.ndk file if corrupted or
  unusable and relaunch Notes to create a new one.  This will
  however allow Notes to launch, but with a new, smaller desktop
  file instead that may probably not containing former icon data.
  

Problem summary

• A programming error was found and will be corrected in a future
   release.
  

Problem conclusion

• A programming error was found and will be corrected in a future
   release.
  

Temporary fix

Comments

• This APAR is associated with SPR# RCFE8B5TQB.
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  NOTES CLIENT

• Fixed component ID

  5724E6255

Applicable component levels

• R851 PSN

     UP