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Error "Create Process failed" while navigating the DOORS URL from Microsoft Word or Outlook

Troubleshooting


Problem

Why do I receive an error saying "Create Process failed" while trying to navigate a DOORS URL from Microsoft Word or Outlook?

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.2;9.1.0.2;9.1;9.0;8.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21399387