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DXL error while opening an IBM Rational DOORS module configured for the DOORS-Change integration

Troubleshooting


Problem

How can I correct DXL errors while trying to open the IBM Rational DOORS module which is configured for DOORS-Change integration in Rational DOORS Web Access webpage.

Symptom

The following DXL error messages are seen in the Interop Console:


-E- DXL: <Line:1> could not open include file                        

(addins/synergy/utils/ecpsconfigutils.inc) (No such file or directory)

-I- DXL: all done with 1 error and 0 warnings

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":null,"Platform":[{"code":"","label":null}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21397492