Troubleshooting
Problem
Customer is hosting their Controller database using Microsoft SQL Server. Customer would like to:
- maximise performance
- make regular backups
- keep the database in good condition (regular trimming of transaction logs).
How can the customer maintain their SQL databases, in order to maximise performance/speed and minimise system downtime?
Symptom
If regular maintenance is not performed on the Controller database, then the following can occur:
- Poor performance, caused by out-of-date database statistics
- Poor performance, caused by out-of-date (fragmented) database indexes
- SQL server downtime caused by running out of hard drive space
- Data loss caused by lack of backups.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"ARM Category":[{"code":"a8m50000000KzMEAA0","label":"Optimize Database"}],"ARM Case Number":"TS003957598","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
08 May 2025
UID
swg21396973