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Error: Problem communicating with LDAP server: RDS is unavailable and only Administrator logon is permitted

Troubleshooting


Problem

I receive "Error: Problem communicating with LDAP server: RDS is unavailable and only Administrator logon is permitted" when launching DOORS 9.2 client.

Symptom

This error is displayed after configuring DOORS 9.2 with Rational Directory Sever 5.0 (Apache version), and when DOORS 9.2 is launched for the first time.

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Directory Server","Platform":[{"code":"PF027","label":"Solaris"}],"Version":"9.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21393860