Troubleshooting
Problem
Attempts to execute a single line DXL perm 'activateURL' in IBM Rational DOORS results in the error “CreateProcess failed”.
Symptom
Complete error message:
CreateProcess failed
Error screen:
Followed by another error
Failed to start browser. Is your browser configuration correct:%programfiles%\Internet Explorer\iexplore.exe
Error screen:
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.3;9.0;9.1;9.1.0.2;9.2;9.2.0.1;9.2.0.2;9.2.0.3;9.2.0.4;9.2.0.5;9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7;9.4;9.4.0.1;9.5;9.5.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21392648