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ClearQuest connection to Oracle RAC database fails with ORA-01017 error

Troubleshooting


Problem

This technote identifies an issue that can occur in IBM Rational ClearQuest. An ORA-01017 error occurs when connecting to an Oracle RAC database server.

Symptom

The full error message is as follows:

[DataDirect][ODBC Oracle Wire Protocol driver]Driver's SQLSetConnectAttr failed.
DB_Connect: (HDBC e31348) connect failed: SQLDriverConnect: RETCODE=-1, State=S1C00, Native Error=0
DataDirect][ODBC Oracle Wire Protocol driver]Optional feature not implemented.
DataDirect][ODBC Oracle Wire Protocol driver][Oracle]ORA-01017: invalid username/password; logon denied

[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Database Configuration\/Connectivity - Oracle","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.0.1;7.0.1.1;7.0.1.2;7.0.1.3;7.0.1.4;7.0.1.5;7.1;7.1.0.1;7.1.0.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21391892