IBM Support

Currently installed package not functioning properly

Troubleshooting


Problem

When WebSphere Integration Developer is installed on Linux by an administrator and used by a non-administrator, out-of-date Eclipse configuration metadata is left behind in your /home//.eclipse directory, possibly preventing the currently installed packages from functioning properly.

Symptom

WebSphere Integration Developer does not start correctly for non-administrators, or it takes an abnormal amount of time (possibly 10 minutes) to start. The log file in your .eclipse/com.ibm.websphere.integration.developer directory, for example

/home/<username>/.eclipse/com.ibm.websphere.integration.developer_6.2.0/configuration/1225137678916.log

might contain an entry that is similar to the following entry:

!MESSAGE Exception launching the Eclipse Platform:

!STACK

java.lang.ClassNotFoundException: org.eclipse.core.runtime.adaptor.EclipseStarter

        at java.net.URLClassLoader.findClass(Unknown Source)

        at java.lang.ClassLoader.loadClass(Unknown Source)

        at java.lang.ClassLoader.loadClass(Unknown Source)

        at org.eclipse.equinox.launcher.Main.invokeFramework(Unknown Source)

        at org.eclipse.equinox.launcher.Main.basicRun(Unknown Source)

        at org.eclipse.equinox.launcher.Main.run(Unknown Source)

        at org.eclipse.equinox.launcher.Main.main(Unknown Source)

Resolving The Problem

Delete the .eclipse/com.ibm.websphere.integration.developer_6.2.0 directory, for example

rm -rf /home/<username>/.eclipse/com.ibm.websphere.integration.developer_6.2.0

Then relaunch the workspace.

[{"Product":{"code":"SSQQFK","label":"WebSphere Integration Developer"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.0.0.2;7.0.0.1;7.0;6.2.0.2;6.2.0.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 June 2018

UID

swg21389763

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