OA43845: DURING NETVIEW SHUTDOWN, ARCHIVED CANZLOG DATASETS ARE TRYING TO BE RECALLED FROM HSM AND HSM IS NO LONGER ACTIVE.

Obtain the fix for this APAR.

APAR status

• Closed as program error.

Error description

• Customer has added a CANZLOG CUE command to their SA shutdown
  sequence for JES2.  As part of shutting down the system HSM
  gets terminated and due to the CANZLOG CUE command, an archived
  CANZLOG file is recalled and messages ARC0050A, ARC0051A and
  ARC0055A are issued waiting for the dataset to be recalled.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED: All users of Tivoli NetView for z/OS V6R1    *
  *                 and V6R2.                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION: If a CANZLOG CUE command is issued and  *
  *                      Canzlog archive files (datasets) are    *
  *                      not available (such as if they are      *
  *                      archived by HSM and HSM is not active), *
  *                      the CANZLOG CUE command hangs waiting   *
  *                      for the data sets to be available. This *
  *                      can cause NetView termination to hang.  *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  During CANZLOG CUE processing, the equivalent of a LIST
  STATUS=CANZLOG command is issued internally to determine the
  status of the Canzlog function. This causes the code to
  determine the earliest time of any Canzlog'ed message available.
  If there are archive files to reference, it tries to find the
  earlies one. In order to determine if the file exists, the code
  tries to read it. If the file cannot be accessed, the CANZLOG
  CUE command hangs, waiting for the dataset to become available.
  If automated system shutdown includes terminating HSM and then
  issuing a CANZLOG CUE as one of the last steps, to ensure all
  relevant messages are archived, automation is lost because WTORs
  are issued to try to recall the Canzlog archive files.
  

Problem conclusion

• CANZLOG CUE command processing is being changed to still get the
  status of Canzlog to determine whether this NetView can perform
  Canzlog archiving, but without referencing any Canzlog archive
  files.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

  OA44349 UA72248

Modules/Macros

• CNMECANZ DSI4LCMD DSI4LCME
  

Fix information

• Fixed component name

  NETVIEW FOR Z/O

• Fixed component ID

  5697NV600

Applicable component levels

• R10B PSY UA72248

     UP14/03/22 P F403

Fix is available

• Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.