PI07589: UNABLE TO CHANGE THE CLEARCASE CLIENT REGION THROUGH THE CLEARCASE ADMINISTRATION CONSOLE

APAR status

• Closed as unreproducible in next release.

Error description

• When attempting to change the IBM Rational ClearCase region on a
  remote client machine that has remote administration enabled
  through the ClearCase Administration Console, you may receive an
  error:
  
  An operation on host 'HostName' failed: error detected by
  ClearCase subsystem.
  

Local fix

• Change the region on the client though the ClearCase Control
  Panel
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of Windows Admin Console GUI.                          *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * When attempting to change the IBM Rational ClearCase region  *
  * on a remote client machine that has remote administration    *
  * enabled through the ClearCase Administration Console, you    *
  * may receive an error.                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

• The client region can be changed if the host supports remote
  administration and you are a member of the ClearCase
  administrators group.   Our testing found that systems
  configured to use different ClearCase administrators groups
  resulted in this issue.  Please see
  http://www-01.ibm.com/support/docview.wss?uid=swg21143292
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CLEARCASE WIN

• Fixed component ID

  5724G2900

Applicable component levels

• R801 PSY

     UP