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** Troubleshooting** error 'The system cannot find the file specified' when running a report

Troubleshooting


Problem

User clicks 'Reports - Run'. Inside the 'Run Reports' window, user selects 'Reports and Forms' tab. User expands 'Report' section. User highlights report (e.g. 'ABCD'). User fills in data, and clicks 'send to application'. User receives error.

Symptom

Information
Standard Error
Number: 5
Source: System
Description: The system cannot find the file specified
[OK]I

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5;8.4;8.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1041563

Document Information

Modified date:
08 May 2025

UID

swg21361921