Troubleshooting
Problem
After running GTP, jobs stay queued and are not being processes. The application is already monitored by the job server cluster. Try to test the server it returns an
Symptom
Error Message:
Communication to Job Server Enterprise Planning Service was Successful.
The Job Server's Enterprise Planning Service failed to load data from Content Manager via PAD components. COM+ Error Details: Could not find the object with the id '{0548F577-4557-4812-83ED-522D2173D951}' in the PAD
[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Historical Number
1039331
Was this topic helpful?
Document Information
Modified date:
09 May 2025
UID
swg21347805