Troubleshooting
Problem
Unable to GTP applicaiton fails to create or update package in Cognos Connection.
Symptom
The Go To Production process failed.
plk.ContentManagerService:
SOAP-ENV:Fault
faultcode: Client
faultstring: CM-REQ-4342 An Error Occured with the client.
detail
bus:exception
severity: error
errorCode: cmEmptySelection
bus:message
messageString: CM-REQ-4032 There are no objects in the location "/Public Folders/applicaiton_name".
[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2;8.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.2;8.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1039215
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Document Information
Modified date:
09 May 2025
UID
swg21347789