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** Troubleshooting ** Consolidations fail with error - 'The ODBC connection is missing or invalid'

Troubleshooting


Problem

User runs a consolidation. Afterwards, user opens 'Manage Batch Queue'. Batch ID has message 'Finished with error' Double-clicking on this Batch ID shows an error message.

Symptom

Details Section <id number>
Text
<....>
The ODBC connection is missing or invalid.

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1038736

Document Information

Modified date:
08 May 2025

UID

swg21347737