Troubleshooting
Problem
Controller screens appear corrupt, and buttons look wrong.
Symptom
For example, inside 'Data Entry - Reported Values' the 'selection' buttons (for example to select company or form) are not available.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF010","label":"HP-UX"},{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5;8.4;8.3;10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1038342
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Document Information
Modified date:
08 May 2025
UID
swg21347686