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** Troubleshooting ** Error 'No values found for Template' when trying to export data from Controller into a Data Mart

Troubleshooting


Problem

User publishes data mart with target 'IBMCognos BI'. However the batch job finishes with an error (does not export any data).

Symptom


Status: Finished with Error


English:



Details Section xxxx
No values found for Template

French:
Section de details
Libelle
Aucune valeur trouvee pour le modele

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1;10.2.0;10.1.1;10.1;8.5.1;8.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

1037539

Document Information

Modified date:
08 May 2025

UID

swg21347541