Troubleshooting
Problem
Unable to log on to the Contributor Administration Console.
Symptom
Failed to launch Access Manager
Unable to get user view for planning
administration domain you have not been authenticated.
A default
namespace has not been set for the authentication source
[{"Product":{"code":"SSEH6Q","label":"Cognos Planning for Series 7"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Planning - Contributor 7.3;Planning - Contributor 8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"","label":""}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Historical Number
1025576
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Document Information
Modified date:
09 May 2025
UID
swg21346268