PI21615: AppScan Enterprise returns HTTP 500 when maximum number of concurrent user is reached for Server Basic license

IBM Security AppScan Enterprise v9.0.1 is now available on Passport Advantage

APAR status

• Closed as program error.

Error description

• AppScan Enterprise returns HTTP 500 when maximum number of
  concurrent users is reached for Server Basic license.
  
  It is expected to have an message such as :
  CRWAS2017E The server limit for concurrent sessions has been
  reached.  No additional sessions can be granted until existing
  sessions are logged out or expire.
  Examine the server's asc.log for a list of connected sessions.
  
  Currently, not known workaround available for this issue.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
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  AppScan Enterprise returns HTTP 500 when maximum number of
  concurrent user is reached for Server Basic license
  

Problem conclusion

• Fixed in 9.0.1 release. However, the user-facing message got
  amended only in 9.0.1.1 release (asc.log file is no longer
  available in 9.0.1 release, and reference to this file had
  been removed from the message)
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SEC APPSCAN ENT

• Fixed component ID

  5724T5200

Applicable component levels

• R880 PSN

     UP