Troubleshooting
Problem
Intermittent errors when running reports, especially when the server is under a high load and huge number of reports are running.
Symptom
CCL-BIT-0005 A socket reported a communication error. CAM_Send=0xfffffff4
<errorDetail><errorCode>-12</errorCode><errorMessage>CAM
-CRP-0026 An error was returned from the underlying socket
implementation.</errorMessage><errorStack><errorCode>32</er
rorCode><errorMessage>Could not send to the socket, errno:
0x20(32)</errorMessage></errorStack></errorDetail>
RSV-BBP-0029 Failed to cancel the request: {0}.
CCL-BIT-0005 A socket
reported a communication error.
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cognos Administration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.1;10.2.2","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Historical Number
1030803
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Document Information
Modified date:
13 January 2026
UID
swg21341689