Troubleshooting
Problem
How to fire a trigger using the trigger.bat/trigger.sh utility
Resolving The Problem
Part 1: Setting up the Trigger within Cognos Connection
- Login to Cognos Connection as an Administrator.
- Select a report to run by trigger and click the Schedule icon under Actions.
- Click the By Trigger tab under Frequency.
- Choose start and end times (during this time, if you run the Trigger.bat file, the report will execute. Choose No End Date to leave this open ended.)
- Type the name of the trigger in the Trigger name field.
- Open a DOS command window on the server machine. In a distributed installation the trigger utility is installed with the Gateway component - so you will need to go to your web-tier server rather than the app-tier server.
- Navigate to cognos_root_folder/webapps/utilities/trigger, where cognos_root_folder is the location where your Cognos BI product is installed.
- Run the trigger.bat file URL (the full URL) username password Namespace ID "comma separated trigger list"
Example: trigger.bat http://localhost:59300/p2pd/servlet/dispatch
Administrator Password "TDS" trigger1
If the trigger has been fired successfully you will get the following message in the DOS window:
"Trigger: <trigger name> fired successfully"
Troubleshoot:
- Refer to Cognos Configuration on the Content Manager machine if you are not sure what your Namespace ID is. This can be found under the Security -> Authentication section in Cognos Configuration. If your Namespace ID has spaces, place the Namespace ID above in double quotes.
- When firing multiple triggers, separate the triggers by commas and surround them with double quotes. (leave no spaces between the commas)
trigger.bat"http://localhost:59300/p2pd/servlet/dispatch"
"username" "password" "namespaceID" "trigger1,trigger2"
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Cognos Connection","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.2.2;10.2.1;10.2","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg21340069