APAR status
Closed as Permanent restriction.
Error description
Attempting to run Rhapsody results in a crash. SYMPTOM When you attempt to run Rhapsody the program crashes with the error message 'Rhapsody MFC application has stopped working.' Results: Rhapsody crashes before loading. Steps to Reproduce: 1. Install Rhapsody 8.0.6. 2. Set the environment variable LM_LICENSE_FILE to the path of your license, and add additional paths until the length of the value string is greater then 500 characters. 3. Attempt to run Rhapsody. WORKAROUND Reduce the number of characters in your LM_LICENSE_FILE environment variable to less than 500.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** this problem belongs to RCL (Rational common licensing) team. Please issue a defect to them. Rhapsody uses their licensing tool, and the defect is in there - so there is nothing we can do. The call that crashes the licensing tool is tl_InitLicense. Please refer to RES 26564 As the customer has a work around, I close this APAR.
Problem conclusion
There are no plans to fix this defect.
Temporary fix
Comments
APAR Information
APAR number
PI15379
Reported component name
TLOGIC RHAPSODY
Reported component ID
5724V74RP
Reported release
814
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2014-04-07
Closed date
2014-05-21
Last modified date
2014-05-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATIONAL LICENS
Fixed component ID
5648LIC00
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"814","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
21 May 2014