Troubleshooting
Problem
Active Directory account add fails for user and the adapter log shows the following error: 0x80072030, which means object not found
Symptom
An attempt to provision an account with an object (user container, eradcontainer) that does not reside in Active Directory, results with this error message in the Windows AD Adapter log:
- Thread:005076 Generated RDN: CN=JDOE,OU=S72000,OU=G28000,OU=55555,OU=YOURS
Thread:005076 Generated UPN: JDOE@YOURSINC.COM
Thread:005076 Error creating user account for JDOE. Error: 0x80072030
[{"Product":{"code":"SSRMWJ","label":"IBM Security Identity Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Adapters","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.0;5.1;7.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21327158