IBM Support

PI38797: JOB PURGE ISSUE FOR WSGRID (JAVA) JOBS AND GETTING SERVANT ABEND

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APAR status

  • Closed as program error.

Error description

  • From time to time, customer was getting a servant ABEND=SEC3
    U0000 REASON=04130007.
    
    Following exception was logged into the control region:
    
    BBOO0327I HTTP REQUEST
    TIMEOUT:(0329):(FF595963):(0001001D):(009BC1E0):
    (S0778880):(2015/02/11 15:04:39.374135):(2015/02/11
    15:04:39.374328):
    (2015/02/11 15:05:41.535976):(RemoteWebContainer):(httprequest):
    (ipaddr=<ip address> port=21575):():():
    (/PGCController/PGCControllerServlet)
    BBOO0232W A request for Class Name 'RemoteWebContainer' and
    Method Name
    'httprequest', from ip addr=<ip address> port=21575, has timed
    out.
    The servant process associated with the request will be
    terminated.
    Request Id(FF595963)
    BBOO0303I ADDITIONAL INFORMATION FOR HTTP REQUEST
    TIMEOUT: /PGCController/PGCControllerServlet
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:  All users of WebSphere Compute Grid         *
    *                  version 8.0.0.4.                            *
    ****************************************************************
    * PROBLEM DESCRIPTION: An HTTP request timeout occurs during   *
    *                      startup of a servant region. The HTTP   *
    *                      timeout is associated with              *
    *                      initialization of the                   *
    *                      PGCControllerServlet.                   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    When running with runIOImprovementForWSGrid enabled, the
    JobSchedulerMDB requests job logs for jobs that have been
    dispatched to the endpoint, but are not yet executing.  This
    is resulting in all internal worker threads being tied up
    waiting for the PGCControllerServlet initialization to complete
    causing a deadlock situation. At the same time, an
    HTTP request is coming into the servant which is waiting for
    the same lock to free up. This request encounters a timeout
    

Problem conclusion

  • An update was implemented in the JobSchedulerMDB
    runIOImprovementForWSGrid code path to ensure that job logs
    are not fetched for jobs in dispatched state.
    
    The fix for this APAR is currently targeted for inclusion in
    fixpack 8.0.0.5.  Please refer to the Recommended Updates page
    for delivery information:
    http://www.ibm.com/support/docview.wss?uid=swg27022998
    

Temporary fix

Comments

APAR Information

  • APAR number

    PI38797

  • Reported component name

    WXD Z COMP GRID

  • Reported component ID

    5655V6201

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-04-09

  • Closed date

    2015-05-29

  • Last modified date

    2015-05-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WXD Z COMP GRID

  • Fixed component ID

    5655V6201

Applicable component levels

  • R800 PSY

       UP

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Document Information

Modified date:
29 May 2015