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Known functional gaps when using Business Automation Workflow process work items with Case in-baskets

Troubleshooting


Problem

  1. For the case feature In-basket widget, the All Assigned Work in-basket does not show Business Automation Workflow process work items. 
  2. Apply a filter on a property against an in-basket that displays Business Automation Workflow process work items (for example, a role in-basket or My Work in-basket). The filter does not affect Business Automation Workflow process work items.
  3. Activity properties are not displayed in the in-basket for Business Automation Workflow process work items
  4. Removing Step Name or Time Created from the In-basket property columns, results in undefined Subject and Receive Date columns displayed at run time.
  5. The personal My Work in-basket displays work items that belong to a role or team. It also shows work items that are claimed by the current user.
  6. Sorting of user defined property columns for Business Automation Workflow process work items do not work correctly.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"ARM Category":[{"code":"a8m0z000000cwEvAAI","label":"Case Management"},{"code":"a8m0z000000cwFFAAY","label":"Case Management-\u003ECase Client\/App Usage"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
04 April 2024

UID

ibm13609099