IBM Support

Unable to create a Business Automation Workflow activity from a case after upgrading Business Automation Workflow with CDEWG5205 "The task failed because of the error: An unexpected exception occurred. Message was: com/ibm/ejblookup/JndiCacheFactory.

Troubleshooting


Problem

When a Business Process Manager activity is created from a case, whether it is an automatic or discretionary activity, the activity fails to start.  Clicking 'Learn more' on the failed activity in the activity tab of the Case Information widget displays the CDEWG5205 error, "The task failed because of the following error: An unexpected exception occurred. Message was: com/ibm/ejblookup/JndiCacheFactory".
image-20200227094128-1

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"ARM Category":[{"code":"a8m50000000ClA1AAK","label":"Case Management-\u003ECase App Development-\u003ECase Builder"}],"ARM Case Number":"TS015966768","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]

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Document Information

Modified date:
26 April 2024

UID

ibm13609069