Troubleshooting
Problem
Intermittently, users lose their connection to IDM Web Services, requiring IIS to be restarted. The WAL log contains the error: COR_Open: connect to 111.222.333.444 [32769] failed with WSAGetLastError 10048
Symptom
Often appears to happen in periods of high usage and with custom applications that require many connections.
[{"Product":{"code":"SS5USE","label":"FileNet IDM Desktop\/WEB Services\/Open Client"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"WEB Services","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.0.0;3.3;4.0.1;4.0.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS5USE","label":"FileNet IDM Desktop\/WEB Services\/Open Client"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"WEB Services\/IDM Toolkit","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Historical Number
20002376
Was this topic helpful?
Document Information
Modified date:
28 April 2025
UID
swg21277183