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Cannot run CSM_tool scavenge command because it returns error: 77,1,24 in IBM FileNet Image Services (IS)

Troubleshooting


Problem

Cannot run CSM_tool scavenge command because it returns error: 77,1,24 in IBM FileNet Image Services (IS). The error appears in the elog (VL): 77,1,24 You may not use this tool now, another client is currently using CSM.

Symptom

CSM_tool scavenge cannot be run because cache is busy.

Error message can contain:

  • 4d010018
  • 0x4d010018
  • <CSM,1,24>
  • 77,1,24

[{"Product":{"code":"SSNVUD","label":"FileNet Image Services"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"ALL","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Historical Number

10006443

Document Information

Modified date:
30 April 2025

UID

swg21275532

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