IBM Support

Error 20007 - Cannot Recognize File Format with IBM FileNet Capture Professional

Troubleshooting


Problem

An error occurs when running DocProcessing with Capture Professional.

Symptom

Screenshot

[{"Product":{"code":"SSNVMX","label":"FileNet Capture"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Capture Professional","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2;5.1;5.0;5.2.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

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Historical Number

10002398

Document Information

Modified date:
28 April 2025

UID

swg21274424