Troubleshooting
Problem
When upgrading to 11.1.5, users logging into a PingID Generic Namespace are unable to see the Groups/Roles from 'My Preferences' - 'Personal' - 'Advanced' - 'Groups and Roles'.
Symptom
No Groups/Roles are visible in the users preferences
Document Location
Worldwide
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Document Information
Modified date:
14 January 2026
UID
ibm13521319