Troubleshooting
Problem
You are having a failed event resolution problem in IBM Business Automation Workflow. You would like to know what documentation you must collect (MustGather) so that the IBM Support team can diagnose your problem. If you gather this documentation before you contact IBM support, then it expedites the troubleshooting process and saves you time.
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS8JB4","label":"IBM Business Automation Workflow"},"ARM Category":[{"code":"a8m50000000CcTiAAK","label":"Advanced Content\/ SCA-\u003EFailed Events"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Type":"MASTER"},{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFPJS","label":"IBM Business Process Manager"},"ARM Category":[{"code":"a8m50000000CcTiAAK","label":"Advanced Content\/ SCA-\u003EFailed Events"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
14 September 2022
UID
swg21267441