Troubleshooting
Problem
This technote identifies an issue that can occur in IBM Rational ClearQuest. Installing from a release area on Microsoft Windows Vista generates a "cqdbsetup has stopped working" error.
Symptom
When you install ClearQuest on Windows Vista from a release area, towards the end of the process this error message appears:
cqdbsetup has stopped working
The installation continues and completes without further errors.
[{"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0;7.0.0.1;7.0.0.2;7.0.0.3;7.0.0.4;7.0.0.5;7.0.0.6;7.0.0.7;7.0.1;7.0.1.1;7.0.1.2;7.0.1.3;7.0.1.4;7.0.1.5;7.0.1.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21266047