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cleartool: Error: Unable to determine ClearCase LT installation configuration from Windows Registry: The system cannot find the file specified..

Troubleshooting


Problem

This technote explains why removing a program from the local system causes the IBM® Rational® ClearCase® []cleartool[] commands and GUIs to no longer work as expected and fails with errors that incorrectly refererence ClearCase LT®.

Symptom

Attempts to use the cleartool command results in the following error:

C:\>cleartool
'cleartool' is not recognized as an internal or external command, operable program or batch file.

Starting cleartool from Start > Programs > Rational Software > ClearCase > cleartool results in:

noname: Warning: Can not find a group named "Domainname\clearcase".
cleartool: Error: Unable to determine ClearCase LT installation configuration from Windows Registry: The system cannot find the file specified..

Note: This is not a ClearCase LT installation.

[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Cleartool","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2003.06.00;2003.06.16;7.0;7.0.1;7.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21230639

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